Collect payments on a form

Note: This is only available to SafePay enabled accounts.

First, make sure your account is set up to collect payments. In your form building wizard, click “Collect Payments.”

Follow the prompts and configure your tickets as outlined below:

  1. Select “Yes” if you will allow online payments. Select “No” if you will allow cash payments or other manual payment methods.
  2. Select whether respondents must select at least one item before they can submit.
  3. Decide if you want to pass on payment processing fees to parents.  
  4. Select between Paid Ticket, Free Ticket or Open Value. Then configure and input the dollar amount that you wish to collect. If you need selectable options such as meal options, click “Yes” and add questions the same way you do in the “Form Builder”.  


You can use Free Tickets for inventory control. For instance, if you have a free event with only 100 seats available, you can stop receiving responses once the form reaches 100 responses and the tickets will display as sold out.

What Options Do Parents Have When Paying Online?

Respondents can pay with all major credit cards and debit cards including American Express, Visa, MasterCard, Visa Debit and MasterCard Debit. Additionally, they can pay with Apple Pay, Google Pay, or Microsoft Pay wallets.